CONCLUSION

 

 

 

 

 

In conclusion, we can confidently say that Verizon Wireless has a superior satisfaction rate compared to all other cell phone services combined. Due to our prior knowledge of the popularity of Verizon customers, we expected a superior rate of satisfaction. The results from our study confirmed our hypothesis.

 

     Since P-Value is less than alpha we reject our Ho at the .05 level of significance. There was sufficient evidence to say that Verizon has a superior satisfaction rate to all other companies combined.